Guest Comments Hotel Mundial

Hotel in Lisbon

Guest Comments

Score distribution

43%
245 / 572

42%
239 / 572

10%
59 / 572

5%
27 / 572

0%
2 / 572

Types of travelers

59%
Couple

25%
Family

8%
Solo

8%
Business

Guest Comments

  • 10/11/2018

    Great stay, and the breakfast was especially good. My only issue was the inadequate/poor lighting in my room. Neither table lamp next to the bed, nor the floor lamp worked. But, the overall lighting in the room was not well designed. I didn't bother to complain or even request a room change since I was too busy simply enjoying the beauty and tastes of Lisbon. Hope this comment is helpful. Do not want to share this review as it was intended to assist management, not to be publicly critical.

  • Perfect location in a beautiful City 10/11/2018 • M. C. H. •

    We enjoyed the many possibilities of tours and local transportations nearby. The City is so beautiful and Hotel Mundial is perfectly located for a walk in the city centre or historical neighborhoods.The staff were very friendly and helpful. Thank you for making this short stay an unforgettable experience. N. and M.C. H.

  • Great Hotel! 08/11/2018 • Tammy •

    Our stay at the Mundial was lovely

  • 06/11/2018 • Nancy M. •

    Overall nice hotel, very central, good breakfast. Staff very willing to help! Newer hair dryers would be a bonus and having an iron to borrow would have been a bonus. (obviously small things) Free parking was very much appreciated. Great views on the rooftop bar!

  • Decent hotel 03/11/2018 • Paweł •

    I have stayed here many times and this hotel is my first choice when I come to Lisbon. Centrally located with very good service, nice terrace on the roof and polite staff. This time there were queues for breakfast but this is the minor thing as it wasn't very long and breakfast is with plenty of choice. This time I got room with the view at interior part and the only negative of this was the noise of aircondition (not very loud but hearable). The only thing that I did not like this time was the bed which was too hard for me. Generally recommended place!

  • as always, great staff and excellent service 25/10/2018

  • Great location in the centre of everything you would want access to as a tourist or business person. 14/10/2018

    I was not certain why we had to pay for our hotel bill up front when we checked in. We had not seen our room yet! I have traveled a lot over the years and I have never encountered this experience. The carpet in the room needs a very good cleaning.

  • Excellent location. Very good hotel 07/10/2018

    The hotel is very good except the air condition. Every night one of them stop working in the middle of the night. Thank you

  • Great location and nice room. 06/10/2018 • Kr •

    Slept well at this very comfortable hotel. Loved the rooftop bar!!!

  • Excellent! 06/10/2018 • Frances A. E. G. •

    This hotel is in an excellent location in Lisbon. We were able to visit many nice restaurants and historic sites within walking distance. The breakfast buffet was plentiful and tasty. We had a dinner meal in each of the restaurants and they were both outstanding! Baked Alaska!!!!! What a treat! My only regret was that there was no "hot pot" for heating water to make coffee and tea in the hotel room.

  • 01/10/2018

    Nice hotel, clean room and lovely breakfast, lots to choose from

  • 30/09/2018

    Back at the hotel today as part of the Gate 1 tour. Friendly staff who speak English much better than I speak Portuguese. Accommodations good and great location.

  • Very pleasant stay 20/09/2018 • Paul S. •

    Very friendly and helpful staff,great location,roof top bar makes the stay

  • Portuagal Tour 14/09/2018 • Phil S. •

    We had a great hotel experience at the Hotel Mondial in Lisbon Portugal. Location is great. Staff is very accommodating and room was exceptional. Would gladly use Mundial again.

  • Very good 13/09/2018 • Richard A. •

    Great location, food good, staff help full, clean over all a great experience

  • Great location and helpful staff 10/09/2018 • Stephanie T. •

    Excellent

  • Nice hotel with a great location 08/09/2018 • Simmons •

  • lisbon experience 30/08/2018 • Jorge V. •

    This is our fourth time staying at Hotel Mundial this time I was traveling with my wife and my 14 year old son at first we were assigned a room on the 2nd floor but my wife asked if we get an upper floor room we were assigned to room 640 on the six floor room with castle view and privacy for my son absolutley amazing the rooms looked modern clean and top noch service, my wife is Thai she was hoping to see more breakfast choices catering for Asians but other than that your staff was amazing we will be back again. The location of your Hotel is absolutley superb great value for the money plus your amazing v. Restaurant and the roof top Bar. I highly recommend your Hotel for anyone absolutley superb

  • Service was great! 23/08/2018 • Harold F. •

    Rooms were clean. Very good location in old Lisbon. Convenient to trolleys, metro, and ground transportation. Walking distance to many places. Breakfast was good with wide selection. Dining area was very nice. Roof top bar with a beautiful view of St George castle. Staff pleasant. Service was great in morning by waiters, waitresses and staff.

  • Excellent accommodation and service. 19/08/2018 • Brian G. •

    I would certainly stay at the Mundial again. It is perfectly situated, clean and staff are very professional. I would recommend it to anyone.

  • Good hotel but not soundproof, 15/08/2018 • Marko •

    Rooms are nice! Top location. Breakfast needs improvement. Bread has No taste like many other items.

  • Valuable 15/08/2018 • Tommy •

    Nice location and also included car parking and satisfied breakfast was great value for me. Would come back again if I will visit Lisbon next time.

  • Good with some criticism 11/08/2018 • Pol W. •

    Pros: We enjoyed our stay, the restaurant and rooftop bar are excellent, our room was large enough and nicely decorated. Cons: We were checked into a room opposite an elevator. This elevator made a lot of constant beeping noises during evening and morning hours, as many people were using it. This was quite noticeable. Also, the breakfast buffet could have been more elaborate. Even though there was decent choice, we have seen more elaborate choice in hotels with lower cost.

  • good hotel. 08/08/2018 • Dorothy •

    Pleasant room, very clean, great air conditioning which we required as it was over 40degrees. Staff were helpful and allowed us to check in before 2pm. Wide selection of food for breakfast. Dinner in the balcony restaurant with views of Lisbon was amazing. Some street noise overnight was our only minor complaint.

  • Good value hotel 07/08/2018 • Bridget •

    Good value for the price we paid, clean hotel and helpful staff, excellent choice of breakfast

  • Mrs E. 29/07/2018 • Lynne E. •

    Lovely hotel, excellent room service and food brilliant!!!

  • Very nice and great location 27/07/2018 • John F. J. •

    Best location in Lisbon for travelers with an easy access to restaurants, taxis, trains for local travel in Portugal. (About 2 blocks away) Great views, very good breakfast in hotel, Included in stay. The St Jorge castle is right in view as well as the tuk tuk touring jitneys and old fashioned cable cars stopping across the street. There is a taxi always outside the doors of the hotel and the taxi costs approximately $15 euros to the airport or the train station for travel to Porto or international travel. Nice rooms, good service people. You will be pleased with your stay. We stayed July 11 to the 14 th and again July 24th.

  • 25/07/2018 • Raymond •

    Unforgettable experience, attentive staff, well recommended, keep up your good work

  • Fabulous Hotel 13/07/2018 • John &. J. J. •

    We were made welcome from the moment we arrived,from the concierge,reception,in the bar,breakfast room and housekeeping all staff were very helpful and friendly.The hotel is perfectly placed for touring Lisbon being very close to everything.The room was spacious comfortable and spotlessly clean.The hotel has two very comfortable bars one which is on the rooftop with spectacular views of Lisbon.Breakfast was excellent with a large fresh selection available each day.We are already planning our next visit to this fabulous hotel in fabulous Lisbon

  • Very convenient to tourist center of Lisbon 12/07/2018 • V •

    Hotel Mundial offered us all we needed to experience important tourist sights of Lisbon right at the doorstep. Restaurants, culture, shopping, bars. The rooms were clean and comfortable. The staff were friendly and helpful.

  • Excellent, friendly staff 04/07/2018

    Vanessa was very friendly & professional at check-in & offering kind advice on tours. The hotel is very clean & well maintained. Conveniently located in walking distance to many attractions.

  • Great Location - - - Nice People 19/06/2018 • Spike •

    The location was superb, providing easy access to the city center. The staff spoke English very well and helped us with directions on a number of occasions. The room was good-sized and clean. The breakfast each morning was quite nice. We would stay there again without hesitation.

  • Short, but perfect 18/06/2018 • Pat •

    Very nice friendly hotel and perfect location ....

  • Central clean and comfortable 16/06/2018 • Alina •

    Very happy with our choice. The location is perfect, the bed is comfortable, breakfast very good and service is professional. Very clean. The hotel is not new but all facilities are keep well, carpets are clean and water pressure in the shower is very good. It was a little bit noisy since the window is on the busy street, and door to the corridor does not block the voices. Excellent value. I would give 9/10 just because it is more pampering hotels in the world, but Mundial Lisbon hotel is very good choice for exploring the city or for business trip.