Guest Comments Hotel Mundial

Hotel in Lisbon

Guest Comments

Score distribution

44%
409 / 940

40%
374 / 940

11%
105 / 940

4%
38 / 940

1%
14 / 940

Types of travelers

59%
Couple

26%
Family

8%
Business

7%
Solo

Guest Comments

  • Una estancia magnífica 20/10/2020 • Manuel M. B. •

    Magnifica habitación muy amplia, limpieza 10, personal amabilísimo, medidas de seguridad COVI correctísimas lo cual transmiten seguridad y tranquilidad, desayuno bueno y abundante, y aparcamiento gratuito, muy importante para los que viajamos en coche. En resumen, volveré a su hotel sin duda, en mis futuras visitas a Lisboa. Lo recomiendo 100%

  • Cerca de todo y práctico si eres una persona usuaria de silla de ruedas 18/10/2020 • Maribel C. •

    Un hotel de siempre, clásico, modernizado, práctico y funcional. Me gusta la posibilidad de desayunar en una terraza amplia al aire libre en estos tiempos de pandemia, además de la opción de ver la plaza y los tranvías desde los ventanales de sus amplios salones. El restaurante en lo más alto del edificio con sus vistas de Lisboa, así como el bar de la azotea son un "must" para los visitantes de esta maravillosa ciudad. Su relación calidad precio es perfecta. Muy buena opción para quienes quieran tenerlo todo cerca y muy práctico para quienes como yo sean personas aventureras usarias de sillas de ruedas

  • 15/10/2020

  • Very Good 13/10/2020 • Manuel A. •

    The staff are really friendly and welcoming!

  • Nice hotel with a great location 11/10/2020 • Patricia K. •

    It was a great stay at Hotel Mundial. The location of the hotel is very good and the rooftop bar is amazing. The hotel room was clean and the amenieties were really nice. Breakfast was quite bland compared with other countries in Europe but during our stay in Portugal we can’t say we’ve had an excellent breakfast anywhere. We found the parking of our rented car the most complicated part because of the crowded parking spots and lack of enough parking spaces (we left in the morning and came back at ~22-23 o’clock- too late and too tired to search for other parking places). Can’t complain about that too much either because it was free and the employee designated with the parking helped us a lot and we thank him for how he managed the situation. Overall we had a good time and we will return when visiting Lisbon.

  • 11/10/2020 • Maria J. •

    A pesar de estar en un quinto piso se oía mucho el ruido del tranvía, q molestaba para descansar. Nos sorprendió el cobro por anticipado de la estancia. Es decir, a la llegada al hotel no al salir.

  • Satisfacción 29/09/2020 • Alicia M. G. •

    El hotel esta bastante bien, únicamente en la habitación 207 que es la que ocupamos, el ruido que hacen los aparatos de aire acondicionado exteriores es bastante molesto. Una propuesta sería poner una luz en la zona de la bañera.

  • Tout était parfait. 29/09/2020 • Pierre E. M. W. •

    Comme toujours le personnel était très accueillant. Nous avons spécialement apprécié votre nouvelle formule "LUNCH". C'était très pratique et succulent. La chambre, avec vue sur la place Martim Moniz, était un plus pour nous. Si tout va bien, nous reviendrons l'année prochaine pour la huitième fois.

  • Hôtel bien placé et un personnel professionnel 27/09/2020 • R. •

    Hôtel très bien placé , bonne organisation concernant les mesures sanitaires anti convid, très bon accueil lors de notre arrivée tardive. Un large choix pour le petit déjeuner avec une très bonne organisation et un personnel parlant français . Chambre un peut simple pour un hôtel 4 * mais très propre d une taille agréable pour 3. Dommage que pour un 4* qu ‘ il n’y est pas une bouteille d eau gratuite à l arrivée dans la chambre mais payante 3 euros, et pourquoi pas une paire de pantoufle . Départ bien passé avec possibilité de peser sa valise .

  • 24/09/2020 • M. P. •

  • 23/09/2020

  • Estancia hotel Mundial 21/09/2020

    Excelentes ubicación, limpieza y trato del personal. La iluminacion en el baño muy escasa y desayuno mejorable.

  • Front desk , Rooftop bar, Breakfast excellent as always thanks to Patrica for always being the image of Mundial! 20/09/2020 • Nicholas L. •

    Above says it all, the letdown was the Veranda Restaurant, service condescending,food average, cover being presented as something else(as we know this is illegal in Portugal)and no interest in our requests, very disappointing,but after 14 years of staying at the Mundial when in Lisboa we will still come back and stay, but will not be dining in the Veranda Restaurant.

  • I will definitely come back! 15/09/2020 • C. •

    Everyone was really nice, helpful, and welcoming. The room is great, big and with everything you need inside. The location is really perfect as it is in the center, right next to the two biggest places in Lisbonne. The breakfast was awesome, as it was a beautiful day I had the opportunity to take it outside. I felt safe everywhere despite the virus. If I had only one remark, it would be regarding the logistics of the elevators. I had to wait at least three times before taking the elevator because it was always full (capacity max of 2 people and only one elevator). I will definitely come back and I highly recommend this hotel.

  • Wish we could have 08/09/2020 • Dave •

    Due to Covid we couldn’t enter the country and cancelled our plans. The staff was very understanding. We’ll visit you soon

  • 03/09/2020

  • Good hotel, fnstastic location. A bit old and some issues with lack of maintenance 31/08/2020 • Antonio •

    Hi In general I see more positive than negative things. But for example the refrigerator of the room did not work and appearance of the room was a bit old. BR

  • Very central clean hotel 27/08/2020 • Manual C. •

    We always enjoy our stay at Hotel Mundial whenever we are in Lisbon. They also take care during this COVID period and I feel safe staying there. The rooms are lovely and clean, but the bathrooms could do with an upgrade

  • 26/08/2020

  • Hôtel très bien situé 04/08/2020 • Csayer •

    Prestations un peu insuffisantes pour un 4 étoiles. Clim très bruyante, insonorisation par rapport aux bruits extérieurs pas terrible. Dommage qu'il n'y avait pas de bouilloire et thé café à disposition. Notre préférence en terme de literie n'a pas été respectée, mais les lits étaient confortables. Par contre, nous avons beaucoup apprécié la terrasse panoramique au 9ème étage et la situation de l'hôtel très centrale. Le parking sous l'hôtel sans supplément était un gros plus.

  • Un séjour agréable. 02/08/2020 • Alain G. •

    Nous avons passé un excellent moment à Lisbonne en général et à l hotel Mundial en particulier. Cadre agréable et personnel attentif et aimable. Une mention particulière pour le rooftop.

  • Parfait dans tous les domaines 27/07/2020 • C. •

    Hôtel méritant ses étoiles, personnel à l'écoute et très professionnel, hôtel très sécurisé au niveau sanitaire, beaucoup mieux qu'en France.

  • Muito boa! 04/04/2020 • Antônio •

    Hotel muito bem localizado e com um staff competente em especial na recepção.O único reparo seria a falta de tomadas elétricas nos quartos.Somos hóspedes frequentes há onze anos e se não fosse o problema do Covid19 teríamos ficado o período integral.

  • A Comforting Space in Difficult Times 30/03/2020 • Natalie •

    Excellent front-desk experience; Lovely big clean rooms, Grateful for restaurant remaining open! A beautiful hotel in all its grandure. We needed a space to "call our own" until our flight home and we found the hotel to provide us all that was necessary to stay safe an isolate. Loved investigating the bar and beyond - not necessarily for the drinks (which were great) but noting beautiful furnishings and artwork from days gone by.

  • goed 24/03/2020 • Willem •

    het was zeer goed voor elkaar

  • Awesome 22/03/2020 • Queen •

    One of the best hotel in Lisbon. Best restuarant too

  • Rooms are nice, clean and comfortable, breakfast is ok 22/03/2020 • Tawan-virus •

  • Hotel confortable et bien situé 21/03/2020 • Caroline •

    Chambre spacieuse et confortable, articles de toilette en quantité plus que suffisant. Hotel bien situé, pratique pour visiter le vieux centre à pied, proche du métro. Petit bémol : petit déjeuner varié mais qualité un peu juste : oeufs au plat élastiques, jambon de fraîcheur douteuse, fruits pas très frais, ...

  • Super ! 20/03/2020 • V. •

    Très confortable, très bien placé, super vue du roof bar, seul reproche pas de café ou thé infusion dans la chambre

  • Excellent stay! 20/03/2020 • David L. •

    We arrived at Hotel Mundial with our daughter who had a broken foot that was in a cast. She had crutches for walking but she slipped and fell on the cobblestones in front of the hotel after a short rain had made the sidewalk slippery. Two hotel attendants came to her rescue with a wheelchair and they allowed her to use the wheelchair for two days at no extra charge. We appreciated this help and courtesy from the hotel staff very much! We experienced excellent service from the hotel staff during our stay and the room and our hotel experience were excellent. We had reservations for a second stay at the end of March but the coronavirus forced us to cancel our vacation and return home to the U. S. We hope to travel to Lisbon again and we will stay at Hotel Mundial if we do. We think it is a very fine hotel and thank you for our enjoyable stay.

  • An old friend in central Lisbon 19/03/2020 • Jimb •

    This was our third stay at Hotel Mundial and once again it lived up to expectations. Conveniently located within a few minutes of the waterfront and surrounded by sights and restaurants. The staff are friendly and efficient. The breakfast buffet is excellent. This time we had the chance for supper in both restaurants and enjoyed them greatly. The only feature that would make it even better would be tea and coffee making facilities in the room.

  • belíssimo 19/03/2020 • Marco A. •

    Gostei muito do hotel. Os funcionários são muito simpáticos e carinhosos com os hospedes. O quarto estava impecável e o pequeno almoço maravilhoso. O Hoof Top é belissimo!