Guest Comments Hotel Mundial

Hotel in Lisbon

Guest Comments

Score distribution

44%
443 / 1001

39%
394 / 1001

11%
109 / 1001

4%
40 / 1001

1%
15 / 1001

Types of travelers

59%
Couple

26%
Family

8%
Business

7%
Solo

Guest Comments

  • Excellent stop over 10/06/2021 • Ian G. •

    Comfortable and convenient with such good staff.

  • 08/06/2021 • Ermelinda •

  • Great hotel with a good location 08/06/2021 • Najoua •

    Very friendly staff, nice restaurant with good food. Great rooftopbar with wonderful view. Hotel was in the centre very good location.

  • 08/06/2021 • Luca •

    Ho apprezzato la gentilezza e la competenza del personale. Buona anche la pulizia della camera e il letto confortevole. Se devo trovare un difetto, direi che faccio fatica con i prezzi del ristorante. Trovo difficile convincermi che un piatto di pasta con le vongole sia talmente raffinato da costare 28 € Se posso dare un suggerimento, la bottiglia d'acqua da litro che si trova in camera potrebbe anche essere offerta gratuitamente agli ospiti e non a pagamento come il resto della bevande del minibar. Agradeço a todos pela hospitalidade Luca

  • Muito satisfeita 07/06/2021

    Somos clientes há anos e gostamos muito da localização do hotel, serviço e vista para o Castelo São Jorge.

  • Comodissimo e ben organizzato 07/06/2021 • Franco P. •

    La posizione di questo hotel é centralissima: a due passi dal Rossio e dal centro di Lisbona nonché dalla metropolitana. L'albergo era pulitissimo, ben organizzato alla reception e la colazione era varia ed abbondante. La nostra camera aveva una vista fantastica sulla piazza Martim Moniz. Da consigliare assolutamente.

  • 06/06/2021

  • 04/06/2021 • Carmen •

    Hotel confortevole posto in ottima posizione, camere ampie e spaziose, personale molto gentile. Il ristorante all'ottavo di qualità. La colazione è da migliorare.

  • Perfetto 03/06/2021 • Daniele •

    Accoglienza, organizzazione, pulizia, posizione, prima colazione tutto ai massimi livelli della categoria. Complimenti!

  • 02/06/2021 • Nigel E. •

    We enjoyed our stay at the hotel. Staff were very friendly and helpful. Only criticism is we had a room with balcony which we requested, but it wasn’t cleaned - the floor and windows were covered in bird excrement. If it had been kept clean and a small table and slightly better chairs had been provided we would happily have paid a small premium to the room rate. This is intended as a suggested improvement not a serious criticism. We will happily use the hotel again on our next visit.

  • Schön wie die ganzen letzten Jahre! 02/06/2021 • R. H. •

    Sehr gut!

  • Adorei a estadia, funcionários muito simpáticos e prestáveis. 01/06/2021

  • Comodidade no centro de Lisboa 01/06/2021 • Henrique •

    A localização do hotel é muito interessante para explorar a baixa a pé e fica próximo de uma vasta rede de transportes públicos. Oferece estacionamento privado gratuitamente. O pessoal é bastante simpático e prestável. Para além do conforto dos quartos, o hotel possui espaços altamente recomendáveis, destacando-se o bar no terraço e o restaurante panorâmico (piso 8). Ficámos muito satisfeitos com todos os serviços que utilizámos.

  • En general muy bien 31/05/2021

    Espera por los ascensores Garage mal acceso y plazas pequeñas

  • Estadia excelente. Muito bem 31/05/2021 • H. V. N. •

    Staff muito atencioso e sempre disponível para atender e colaborar na concretização dos nossos pedidos formulados.

  • Séjour du 19 au 23/05/21 30/05/2021

    Aucune surprise pour ma part, Après notre séjour en 2020 nous avons souhaité renouvellé notre expérience au sein de votre hôtel en mai 2021. Tout y était parfait, l'accueil, les chambres, le petit déjeuner.. Encore un grand merci à toute l'équipe!! La Famille H.

  • first holidays post pandemia 29/05/2021 • Francesc •

    3 days very agreeable. comfortable bedroom. good breakfast in the hearth of lisboa

  • Amazing location and great rooftop bar. 29/05/2021 • Sebastien •

    The hotel is in an amazing location, situated right in the center of Lisbon. Furthermore, rooms are very nice and modern and the staff is very friendly. The best part is the rooftop bar with a great view of the city and a big choice of drinks. Overall, a great experience

  • Muito Confortável. Serviço de excelência! 28/05/2021 • Paulo O. •

  • Nice stay 28/05/2021

    We had a nice stay during corona

  • A very pleasant stay. 27/05/2021 • Rafael •

    Our two stays in this SUPER central hotel were very satisfactory. Staff at Reception are very attentive and accommodating. Spacious, clean and quiet rooms. Very good breakfast. Anti COVID measures were everywhere to ensure safety of visitors. Overall a great experience with just a small suggestion: I would have preferred payment on departure and not on arrival, as I have experienced this as standard practice in my extensive traveling.

  • 26/05/2021 • Eduardo •

  • Good hotel, well located 23/05/2021 • Jean-marie •

    We stayed 3 night at Hotel Mundial and it was a nice place for us. Staff is very well welcoming you Breakfast is good, even if the use of masks and gloves during those pandemic times make it less comfortable Hotel is very well located close to metro, bus to São Jorge or tram 28E and at a walking distance to Praça do Comércio It has a parking lot in the basement allowing you to store your car, useless during a stay in Lisboa (better to purchase a day card ticket for the basic price of 6,90 for tram, bus, metro and cablecar). It has a beautiful rooftop bar where you can enjoy an amazing view over Lisboa Now also for the "bad" point which are better to be known in order to make an informed choice - Access to the parking is a bit difficult (narrow) - A/C in rooms is very noisy and, even without being turned on, noise of fans around and outside can be eared, not that loud but present - Guest management by rooftop bar attendant should be improved : after being said by the lobby team that there was no reservation possible at rooftop bar, we were denied, by the bar tenant, the right to use one of the free tables at the edge of the terrace on the pretext that it was reserved

  • 22/05/2021 • Portugal •

  • 22/05/2021 • Luiza •

    Amazing experience, hotel is well located, walking distance from the main tourist points. Very clean, staff extremely friendly and helpful, I definitely recommend it and hope to stay there again.

  • Excelente 21/05/2021 • Vitor L. •

    Excelente localização. Muito limpo e organizado. Bons cómodos.

  • Good very friendly staff 19/05/2021 • Luciano N. •

    The hotel needs a little cosmetic updating for a 4 star hotel - but all was clean and everything worked (blackout curtains were amazing btw). However services and staff were 5 stars and the location is good, albeit with some shady roamers around (but nothing serious).

  • Excelente fim de semana 19/05/2021

    As instalações do Hotel Mundial são incríveis, assim como o atendimento do STAFF. O pequeno almoço é, igualmente, de excelência. O fim de semana que aí vivemos foi maravilhoso e todos adoramos a experiência. Esperamos regressar em breve e recomendaremos o Hotel Mundial a quem queira visitar a cidade de Lisboa.

  • Bien 18/05/2021 • Pablo •

    El trato de los empleados excelente La habitación bastante bien y todo limpio En general la estancia estuvo bien. Por poner un pero; por las noches se escucha demasiado ruido de la calle, y el rooftop es demasiado caro.

  • 18/05/2021

  • Muito boa experiência 17/05/2021 • Hélder F. D. S. B. •

    Foi tudo muito bom

  • Su ubicación, el parking y su terraza 16/05/2021 • Maria •

    Muy agradable la experiencia, el hotel está fantásticamente situado, el personal muy amable

  • It was perfect, nothing else to say 13/05/2021 • B. D. •

  • 08/05/2021

  • 27/04/2021

  • Just great 24/03/2021 • Pab •

    Perfect réservation, perfect service and just everything great Thank’s a lot for all your engagement