Terms and conditions
In compliance with article 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, the identifying data of the company that owns the domain ‘hotel-mundial.pt’ are displayed below:
- Corporate Name: Sociedade Hoteleira de Turismo Sotelmo, SA
- Tax ID: 500258554
- Registered office: Praça Martim Moniz 2 – 1100-341 Lisboa, Portugal
- Telephone: +351 218 842 000
- e-mail address: info@hotel-mundial.pt
- Registration Details in the (Spanish) Central Mercantile Register:
The user is solely responsible for the use of the services, content, hyperlinks, and hypertext included in this website. ‘Sociedade Hoteleira de Turismo Sotelmo, SA’ is not responsible for the illegitimate use that third parties may make of said material.
Neither ‘Sociedade Hoteleira de Turismo Sotelmo, SA’ nor any other party involved in the creation, production or supply of this website will be responsible for damages, losses or direct, unforeseen indirect or punitive liabilities that may arise from access or use of this website.
‘Sociedade Hoteleira de Turismo Sotelmo, SA’ does not guarantee the accuracy of the materials contained on this website, nor will be responsible for any damages or viruses that may infect your computer or other property due to the use, or access to downloading of any material from the website.
Copyright
All audiovisual material, trademarks or any element subject to intellectual or industrial property included in this website is property of ‘Sociedade Hoteleira de Turismo Sotelmo, SA’ or has sufficient right for its use. The reproduction of said material is only allowed for exclusively personal use, being prohibited any modification, copy, rental, loan, transmission or unauthorized distribution.
Privacy
‘Sociedade Hoteleira de Turismo Sotelmo, SA’ informs you that all personal data received through any form on this website will be treated with the utmost confidentiality in accordance with the privacy and security policy of the entity, as well as with Organic Law 15/1999, of December 13, on the Protection of Personal Data. This data will be included in a file, which is registered in the General Registry of the Data Protection Agency. The main purpose of its creation, existence, and maintenance is the processing of personal data in order to manage accommodation reservations made through this website or for sending promotional communications. The recipients of the information are all the individuals assigned, registered, holders, and collaborators of all the departments and associated organizations in which the entity is organized, as well as the official bodies that by law require the transfer. By submitting the form, the sender consents to the automated and documentary processing of the data included in our database. We inform you that we may share some of your personal data with third parties and they may contact you by email regarding matters related to your stay, such as inquiring about your satisfaction or obtaining feedback on your experience at the hotel. You have the right to access, rectify, and cancel your data, as well as to communicate any changes or modifications that may occur in them. To exercise these rights and for any clarification, you can send an email to: dpd@phchotels.pt
Alternative Dispute Resolution
In the event of a dispute, consumers may contact the Lisbon Consumer Dispute Arbitration Center, located at Rua dos Douradores, No. 116, 2nd Floor, 1100-207 Lisbon, phone: 218 807 030, email: juridico@centroarbitragemlisboa.pt, www.centroarbitragemlisboa.pt.